Recently, Guonuo's after-sales engineers successfully completed the installation of three FSD electronic belt scales. From initial inquiries to the completion of installation, the customer ultimately chose Guonuo after a thorough understanding, multiple site visits, careful consideration, and extensive comparisons. The customer noted that although Guonuo's belt scales are priced slightly higher than many other options, they offer a higher cost-effectiveness when considering factors such as quality, performance, functionality, and service.
The customer is an iron ore processing enterprise with high precision requirements, particularly for the measurement of processed products. They required three belt scales, one with a precision of ≤1.0% and the other two with a precision of ≤0.5%, and the ability to maintain this precision. However, the conveyors are long and located outdoors, subject to environmental factors such as temperature and wind and rain, which imposes high requirements on the stability, performance, technical specifications, and anti-interference capability of the belt scales.
In terms of functionality, the customer requested that data be accessible not only on-site but also in the office, with real-time synchronization. Apart from measurement data, the office should also be able to access the operational status of the belt scales, including any abnormal information, to enhance device management and prevent issues such as delayed on-site maintenance.
Based on the customer's on-site applications and needs, Guonuo engineers tailored an FSD electronic belt scale solution featuring a fully suspended matrix combination structure. The conveyor requiring higher precision uses two sets of weighing units, while the one requiring lower precision uses one set. This design considers budget savings while meeting customer needs.
Each weighing unit of the FSD electronic belt scale is equipped with two digital weighing sensors featuring high-quality imported chips that output digital signals with strong anti-interference capabilities, effectively resisting external electromagnetic interference. It also features a stainless steel touchscreen display with a sealed design that is dustproof, rustproof, moisture-proof, and short-circuit proof. The built-in temperature and linearity compensation functions make it suitable for outdoor environments, ensuring stable operation. The belt scale's structure is highly resistant to off-center loads, and the combined scale frame enlarges the weighing area, contributing to improved weighing precision and stability. This scale frame structure is also resistant to dust accumulation and requires minimal maintenance.
The Guonuo belt scale's display features real-time online diagnostic capabilities, promptly alerting and recording any measurement or device abnormalities. The display is equipped with standard signal interfaces for information transmission and interaction, and embedded software provides data processing, display, and transmission functions, allowing on-site personnel to check measurement and abnormality data. The belt scale also includes upper computer software, enabling leaders to remotely access measurement data, including current and historical data, as well as abnormality records, from the office.
Regarding after-sales service, upon arrival of the equipment, after-sales personnel immediately began installation preparations, such as inventorying materials and assembling the scale frame, to avoid disrupting ongoing production. Installation and calibration were completed during scheduled production stops. After calibration, the actual application effect was verified, and on-site personnel were trained.
During the inquiry stage, Guonuo's FSD electronic belt scale may not have had a clear price advantage. However, after multiple comparisons and comprehensive evaluations, its higher cost-effectiveness became apparent. Electronic belt scales are closely related to production, and inadequate after-sales service or inaccurate and unstable performance can lead to significant long-term costs.